Terms of service
Univers Tibet is a web platform, accessible at www.univers-tibet.com (the “Site”), operated by CONNECTION SAS.
The purpose of these General Terms of Use (the “Terms” or taken together, the “Agreement”) is to define the terms and conditions governing the relationship between Users and the Company. Should any term of these Conditions not be complied with, the Company reserves the right to take all measures necessary to preserve its interests and particularly to ensure their enforcement.
The User undertakes, during each visit to the Site, to comply with all present Terms without reservation. Consequently, the User acknowledges having read and understood the Conditions and agrees to be bound by these provisions. If the User accesses the Site on behalf of a company or any other legal entity, they are nevertheless personally bound by this Agreement.
Article 1 – Site Access
The User may be a natural or legal person.
Article 2 – Ordering Items
The Site allows the User to order various items online.
The main characteristics of the items are displayed on the Site. The User is required to review these before placing any order.
Ordering items on the Site implies acceptance of the general terms and conditions of sale. These general terms and conditions are intended to govern the contractual relationship between the Company and the User who places an online order. They specifically detail the conditions for ordering, payment, delivery, and the management of potential returns for items ordered by the User.
Article 3 – Use of Site Services
3.1 Right to Access the Site
Under these Terms, the Company grants Users a limited, revocable, non-exclusive, non-assignable right of access to the Services for strictly personal purposes. Any use contrary to the intended purpose of the Site is strictly prohibited and constitutes a breach of these provisions.
Using the Site requires an internet connection and browser. To ensure proper functioning of the Site, it is specified that the Site is optimized for:
- a screen resolution of 1280×768 pixels;
- the latest versions of Edge, Chrome, Firefox, and Safari browsers.
All hardware and software necessary to access the Site and use the Services remain solely at the expense of the User.
The Company reserves the right, notably, to suspend or refuse access to the Site to one or more Users.
3.2 User Obligations
Users must not:
- transmit, publish, distribute, record, or destroy any material, particularly the content of the Site, in violation of current laws or regulations concerning the collection, processing, or transfer of personal information;
- disseminate data, information, or content that is defamatory, abusive, obscene, offensive, violent, or inciting violence, or that is political, racist, or xenophobic, or generally any content contrary to current laws and regulations or good morals;
- link to or create links to any content or information available from the Company’s sites, without the explicit, prior, and written agreement of the Company;
- use information, content, or all data present on the Site to propose a service that the Company deems competitive, entirely at its discretion;
- sell, exchange, or commercialize any information, content, or all data present on the Site or Service proposed by the Site, without the express written consent of the Company;
- perform reverse engineering, decompile, disassemble, decipher, or otherwise attempt to obtain the source code related to any underlying intellectual property used to provide all or part of the Services;
- use software or manual/automatic devices, coding robots, or other means to access, browse, extract, or index any page of the Site;
- endanger or attempt to endanger the security of the Company’s website. This includes attempts to control, scan, or test the vulnerability of a system or network or violate security or authentication measures without prior explicit authorization;
- counterfeit or use products, logos, trademarks, or any other element protected by the Company's intellectual property rights;
- simulate the appearance or functionality of the Site, for example by creating a mirror effect;
- disturb or disrupt, directly or indirectly, the Site, or impose a disproportionate load on the Site’s infrastructure or attempt to transmit or activate computer viruses via or on the Site.
It is reminded that security breaches of the system or network may lead to civil and criminal prosecutions. The Company verifies the absence of such violations and may appeal to judicial authorities to prosecute, where applicable, Users who participate in such violations.
Users undertake to use the Site fairly, consistent with its professional purpose and legal regulations, these Terms, and current practices.
Article 4 - Use of Site Content
All content on the Site, including designs, texts, graphics, images, videos, information, logos, button icons, software, audio files, and other material, belongs to the Company, which is the sole owner of all related intellectual property rights.
Any representation and/or reproduction and/or partial or total exploitation of the content and Services offered by [the Company, by any means whatsoever, without the prior written authorization of the Company,] is strictly prohibited and may give rise to legal action.
Article 5 – Personal Data
5.1 Collected Data
To allow every User to fully benefit from the Site’s Services and functionalities, the Company collects various data. It is reminded that by registering on the Site, the User expressly accepts the collection of this data regardless of the country from which they connect.
This data is collected at different times and through various methods:
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When the User places an order on the Site: first name, last name, delivery address, phone number, email address, and banking details;
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Log files and IP address: The Company receives a link to the site from which the User arrived when connecting to the Site and the link to where they go when leaving the Site. The Company also receives the User’s IP address or certain information related to their computer's operating system or internet browser;
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Cookies: The Company uses cookie files, which can be defined as text files capable of being stored on a terminal when consulting an online service with a browsing software. A cookie file allows its emitter, among other things, during its validity period not exceeding 13 months, to recognize the terminal concerned every time that terminal accesses digital content containing cookies from the same emitter and retain their preferences (language, currency, privacy preferences…) or measure and analyze visitor traffic for the purpose of statistical establishment by the Company. However, it is possible to deactivate the use of cookies by modifying the User’s preferences in their internet browser. In this case, certain functionalities of the Site may no longer function.
5.2 Retention of Collected Data
Personal data is stored by the Company on its host's servers for processing in the context of using the Services. They are retained for as long as necessary for providing the services and functions offered by the Site, for a period not exceeding 36 months from their collection. At the end of this period, the collected data will be erased by the Company and only kept as an archive for the purpose of establishing proof of a right or contract that may be archived in accordance with the provisions of the commercial code relating to the retention period of books and documents created during business activities and the consumer code relating to the conservation of contracts concluded electronically.
The User always remains the owner of their personal information transmitted to the Company. Pursuant to Law No. 78-17 of January 6, 1978, and the General Regulation on Data Protection (GDPR) No. 2016/679, the User has a right to access, rectify, and erase their personal data, as well as the right to object to the communication of this data to third parties for legitimate reasons.
The User may exercise these rights by writing to the following email address: contact@univers-tibet.com.
A response to the User’s request will be sent within a period of 30 days.
For the erasure of cookies, the User can also request the Company by following the procedure specifically provided for this purpose on the Site.
5.3 Purposes of Collecting Data
Personal data is collected from Users in order (i) to allow the User to fully benefit from the Services and functions offered by the Site, (ii) to prevent fraud, (iii) for statistical purposes, and (iv) sending commercial newsletters.
The User has the option to unsubscribe from the Company’s newsletter at any time by completing the form provided in said newsletter.
This data may be communicated by the Company to any third party responsible for executing, processing, and managing the Services. The Company thus uses various subcontractors for the development of business statistics, notably Facebook, Google, or Criteo companies...
However, under different circumstances, the Company may disclose or share a User’s personal data with all other third parties, including:
- with the consent of the User;
- to comply with law, current regulations, any judicial procedure, court decisions, or any other mandatory disclosure; or to protect the rights, property, or security of the Site, its members, or the public.
Article 6 – Liability
It is reminded that data published by Users and information shared by them may be captured and exploited by other Users or third parties. In this sense, the Company does not guarantee the ownership of this data; it is up to the User to take all necessary measures to preserve the ownership of their data.
The Company does not guarantee uninterrupted or error-free operation of the Services; in particular, the Company’s liability shall not be incurred in the event of site access interruption due to maintenance, updates, or technical improvements.
In any case, the Company cannot be responsible for indirect or unforeseeable losses or damages suffered by the User or any third party, including, but not limited to, any lost profit, unfortunate investment, inaccuracy or corruption of files or data, loss of image or commercial reputation, loss of turnover or profit, loss of clientele, or loss of opportunity related to any title and on any basis.
Furthermore, the Company cannot be responsible for any delay or failure to execute this Agreement justified by a case of force majeure, as defined by the jurisprudence of French courts and tribunals.
Article 7 - Proof Convention
Computer systems and files are considered proof in reports between the Company and the User.
Thus, the Company may validly produce in connection with any procedure, for evidentiary purposes data, files, programs, records, or other elements received, issued, or stored by means of computer systems operated by the Company, on all digital or analog media, and use them unless there is a manifest error.
Article 8 - Indivisibility
The fact that any provision of the Agreement is or becomes illegal or inapplicable shall not affect in any way the validity or applicability of the other provisions of the Agreement.
Article 9 – Dispute Resolution
The conclusion, interpretation, and validity of this Agreement are governed by English Law, regardless of the User's country of origin or the country from which the User accesses the Company and notwithstanding conflict of law principles.
In the event that a dispute concerning the validity, execution, or interpretation of this Agreement is brought before civil courts, it shall be subject to the exclusive jurisdiction of the courts explicitly assigned competence, even in case of summary proceedings or multiple defendants.
The User is informed that they may at all times resort to conventional mediation or any alternative method of dispute resolution (conciliation, for example) in case of contestation.