A broken wire? An accident?
Despite all the care you take with your jewelry, this can happen.
We can discuss with you the possibility of repairing your favorite piece of jewelry.
Send us an email to contact@univers-tibet.com with a photo of your jewelry.
Please also let us know if any pearls are missing.
We will then get back to you to confirm whether the repair is possible in our workshops.
We will also provide you with a quote, as accurate as possible.
If you accept this quote, we will then inform you of the procedure for paying your quote and sending your item to our workshop.
We will then carry out the repair and send you your repaired jewelry as soon as possible.
We only repair items sold on our website.
For any questions, you can also contact us via our contact form .