Univers Tibet FAQ

Welcome to the Univers Tibet FAQ 🌸

At Univers Tibet, we know that every spiritual item has a story, a meaning, and sometimes… its little mysteries! This page is here to answer your most frequent questions, whether they concern the symbolism of a mala, the origin of our singing bowls, the virtues of natural stones, or even the delivery of your orders. Explore these answers like a path of knowledge to better understand the richness of our traditions, our creations, and lithotherapy.

1. Where do our stones and spiritual products come from: Artisans from Tibet and Asia

Our products are primarily selected with great care from artisans in Tibet, Nepal, India, and Central Asia. Each item is the fruit of traditional expertise. Our natural stones and crystals mostly originate from ethical sources, guaranteeing the authenticity and energetic purity you seek.

2. Are your items handmade?

Yes, the vast majority of our objects are handcrafted. This includes our Tibetan malas made of natural stones, our singing bowls, our Dzi agate bracelets, traditional incenses, our prayer wheels, and much more. Each piece is unique, which gives your purchase an authentic dimension.

3. What is a mala used for: meditation, chakras, and spiritual intentions**

A mala is a traditional necklace composed of 108 beads. Used in Buddhism, Hinduism, and other spiritual currents, it serves for the recitation of mantras (japa), meditation, or concentration. Wearing a mala also means connecting to a specific intention or energy according to the stones composing it and the associated chakras.

4. How to choose your stone and mala according to your needs and intuition**

First, trust your intuition and your current needs. Each stone has its specific virtues: pink quartz is linked to love, amethyst to wisdom and mental clarity, tiger's eye to protection... You can also choose based on your chakras or zodiac sign.

According to your main intention and your current emotional needs, identify the stone that resonates with you. For example, Marie (Taurus) chose citrine to boost her confidence and motivation at work. Our guide to stones and our product sheets will guide you in this choice by showing the virtues, associated chakras, and astrological correspondences.

5. What does the number 108 mean on a mala?

The number 108 is sacred in Eastern traditions. It represents cosmic unity, infinity, and the 108 trials that Buddha had to overcome to achieve enlightenment. Meditating with a mala of 108 beads means symbolically walking the path toward awakening.

6. How to use a singing bowl?

Place it on a flat surface or on a cushion. Gently strike the edge with the mallet, then slide it all around the bowl while exerting steady pressure. The sound and vibrations emitted promote relaxation, energetic alignment, and deep meditation.

7. What is lithotherapy: properties and virtues of natural stones

Lithotherapy is a holistic approach that uses the energy of natural stones to promote physical, emotional, mental, and spiritual well-being. Each stone emits a vibration that can enter resonance with our own energy fields.

For example, amethyst promotes wisdom and mental clarity, pink quartz encourages love and gentleness, and green aventurine soothes stress and creates harmony. Consulting our stone guide allows you to understand the energetic properties of each stone and their applications.

8. How to know which stone corresponds to you: a practical guide and tested methods

There are several practical methods to identify the stone that truly corresponds to you. Listen to your feeling: a stone might "attract" you for no logical reason. This often means it responds to a deep current need.

Here are four methods to identify your stone:

• Intuition: The natural attraction in store or online indicates an energetic resonance with the stone you need.
• The Hand Test: Place different stones in your palm and identify which one remains warm the longest; this is your best connection.
• Meditation: Hold a small stone for a few minutes while breathing deeply, and noting any physical and emotional sensations.
• The Stone Guide: Consult our Univers Tibet stone guide with detailed sheets, virtues, chakras, and astrological correspondences.

For example, Julien tested green aventurine and amethyst; the aventurine stayed warm longer, indicating a better connection to soothe his stress. Your needs also evolve with life stages, so re-evaluate your choice periodically based on lunar cycles and personal changes.

9. How do I purify and recharge my stones?

Purification: natural incense, distilled water, dry salt, or singing bowl.

Recharging: in sunlight (for warm stones) or moonlight (for soft stones like selenite, moonstone...).

Tip: our purification set with hematite and quartz crystal is ideal for the regular care of your stones.

10. What does the Flower of Life symbolize?

The Flower of Life is a sacred, universal geometric symbol. It represents creation, unity, and the interconnectedness of all things. It can be found in many ancient cultures and civilizations. It is also a powerful support for energetic harmonization and chakra balance.

11. Combining multiple natural stone bracelets: practical guide and energetic harmony**

Yes, you can wear several natural stone bracelets at the same time, provided you combine them well. Avoid mixing too many opposing energies.

For example, combine amethyst (soothing, wisdom) with pink quartz (love, gentleness) for emotional harmony. Or pair citrine (confidence, success) with green aventurine (calming, stress relief) for a balanced day. Be careful not to mix a calming stone like howlite with a stimulating stone like carnelian without a clear purpose.

12. Are your Tibetan incenses natural?

Absolutely. Our Tibetan incenses are handmade according to Tibetan traditions, made from medicinal plants, resins, spices, and sacred woods. They contain neither chemical glue nor synthetic fragrances.

13. How to use a Tibetan incense stick?

Place the stick in a suitable burner, light the tip, let the flame burn for a few seconds, then blow gently to create embers. Let the smoke diffuse in your meditation space or throughout any room to purify the atmosphere.

14. What ritual objects do you recommend for beginners?

For beginners, we recommend:

• a mala for daily meditation or intentions
• a singing bowl for grounding yourself
• a Tibetan incense for purification
• one or two natural stones depending on your needs (love, grounding, clarity...) such as pink quartz for love or hematite for grounding
• a Buddha statue or a Green Tara statue as a spiritual anchor

15. What are the delivery times?

Orders are prepared within 24 to 48 hours and shipped via Colissimo. The average time in France is 2 to 5 working days. You will receive a tracking link upon shipment.

16. Can I return a product?

Yes, you have 14 days after receipt to return any unused product in its original packaging. Consult our return policy for more details or contact our customer service.

17. How do I maintain my spiritual items?

Here are some tips:

• Stones: avoid shocks, salt water, chemical products
• Malas: handle with respect, avoid sleeping in them or bathing with them
• Singing bowl: store away from humidity
• Incense: keep in a dry place
• Statues: dust gently with a soft cloth
• Braided bracelets: regularly tighten the knots

18. Can I use your products if I do not practice Buddhism?

Yes. Our products are for anyone seeking well-being, spirituality, or positive energy. You do not need to follow a particular tradition to benefit from their virtues or symbolic beauty.

19. What does Green Tara represent?

Green Tara is a Buddhist goddess of compassion and swift action. She protects, guides, and helps overcome obstacles. In Tibetan Buddhism, she embodies awakened wisdom, and reciting her mantra is a powerful ritual of liberation.

20. Why do I have to provide my mobile number?

If you wish to be delivered to a relay point, your mobile number is essential for us to inform you of your package's availability.

21. I signed up for the newsletter, but I haven't received my discount code.

The code is sent to the email address you provided. Please ensure you have entered it correctly. It is also possible that the code ended up in your spam folder. Remember to check there.

22. My discount code isn't working.

Some codes are temporary or subject to conditions. Check that your order meets these conditions. Furthermore, the code must be entered exactly as indicated, respecting capitalization and without spaces. Copying/pasting can help avoid errors.

23. I did not receive a order confirmation.

An email is automatically sent to you after payment validation. It may arrive in your spam folder. If that is not the case, you can contact us via our contact form or by email.

24. Can I place an order by mail or phone?

No, orders must be placed exclusively through our secure website univers-tibet.com.

25. Where is my delivery?

To track the status of your delivery, log into your customer account on our website. Your order status and tracking number (if applicable) are displayed there.

When your order ships, a tracking number and link are sent to you so you can monitor your package's progress. If the link doesn't work, please go to [https://www.laposte.fr/outils/suivre-vos-envois-envovis= "suivi colis La Poste"] and enter that tracking number. On this page, there is a "Help" button allowing you to contact La Poste via their virtual assistant in case of delivery delay. You can also contact La Poste at 3631 or on the page https://aide.laposte.fr/nous-contacter/un-envoi-suivi.

26. Can I ask you a question directly?

Of course! If you cannot find the answer to your question here, write to us via our contact form or by email. Our team will be happy to answer you as soon as possible.

To go further...

Discover our blog to explore Tibetan legends, stone virtues, meditation rituals, chakras, and spiritual symbols. Every article is a doorway to greater consciousness, grounding, and inner peace.